ReplyDeck connects to your Google Business Profile and drafts personalized, professional replies to every review. You approve with one click or let it auto-send.
You know responding matters. It boosts your ranking, builds trust, and wins new customers. But who has time to write a unique reply to every single review?
The average multi-location business spends 20 minutes a day just replying to reviews. That's 120+ hours a year.
Google rewards businesses that respond. Leaving reviews unanswered drops your local SEO ranking and loses potential customers.
"Thanks for your review!" copy-paste replies are worse than no reply. Customers notice and competitors look better.
Every hour a negative review sits unanswered, more potential customers see it without your side of the story.
Link your Google Business Profile with one click. We only need review access — no passwords, no admin rights.
ReplyDeck reads each review and writes a reply that matches your tone, references specifics, and feels genuinely human.
Review the drafts and approve with one click. Or turn on auto-send and let ReplyDeck handle everything while you focus on your business.
Sarah M. — "Food was amazing but we waited 45 minutes for a table even with a reservation. The hostess seemed overwhelmed. Would come back but please fix the wait times."
"Sarah, thank you for the kind words about our food — our chef will love hearing that! You're absolutely right that a 45-minute wait with a reservation isn't acceptable. We've already spoken with our front-of-house team about improving our reservation flow. We'd love to make it up to you — please ask for the manager on your next visit for a complimentary appetizer."
ReplyDeck learns your brand voice. Casual cafe? Professional law firm? It adapts to sound exactly like you.
AI crafts empathetic, de-escalating responses to negative reviews. Turns critics into return customers.
Manage reviews across all your locations from one dashboard. Each location gets its own voice settings.
Replies generated in under 10 seconds. Auto-send mode means reviews never sit unanswered overnight.
Track reply rates, response times, and sentiment trends. See how your review profile improves over time.
Full control. Every AI reply sits in your inbox for approval. Auto-send is optional, never forced.
Everything you need to automate review replies.
No credit card required · Cancel anytime
"I used to spend my morning coffee replying to reviews. Now ReplyDeck handles it and the replies are better than what I wrote myself."
"We went from replying to 30% of reviews to 100% overnight. Our Google ranking improved within weeks. Worth every penny."
"The way it handles negative reviews is incredible. Empathetic, professional, and it actually turns angry customers around. Game changer."
You sign in with your Google account and grant review access. We use Google's official API — no passwords stored, no admin rights needed. You can revoke access anytime from your Google settings.
No. ReplyDeck uses advanced AI that references specific details from each review and matches your brand's tone. Most customers can't tell the difference from a human-written reply.
Absolutely. By default, every reply goes to your inbox for approval. You can approve, edit, or reject with one click. Auto-send is an optional feature you can enable once you're comfortable with the quality.
Negative reviews get special treatment. The AI acknowledges the customer's concern, apologizes where appropriate, offers to make it right, and invites them to continue the conversation offline. You can also set rules to flag certain reviews for manual response.
ReplyDeck supports unlimited locations under one account. Each location can have its own tone settings and auto-send preferences. All managed from one dashboard.
Yes. No contracts, no commitments. Cancel from your dashboard in one click. Your data is retained for 30 days in case you change your mind.
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